Privacy Policy
STEYNSFX respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when using our website, software, subscriptions, and related services.
1. Information We Collect
We may collect your name, email address, phone number if provided, MT5 account number, broker/server details, subscription plan, payment status, support messages, IP address, device/browser information, and technical logs necessary for account management, licensing, fraud prevention, and service delivery.
2. How We Use Information
Your information is used to create and manage accounts, activate licenses, manage subscriptions, provide support, improve platform security, prevent unauthorized access, process updates, and maintain STEYNSFX services.
3. MT5 Account & License Data
MT5 account numbers and related license details may be used to verify active subscriptions, prevent unauthorized sharing, manage account access, and secure software licensing.
4. Payment Security
Payments are securely processed through trusted third-party payment providers such as Razorpay. STEYNSFX does not store debit card, credit card, UPI, net banking, or sensitive banking credentials.
5. Subscription & Transaction Data
We may retain payment confirmations, subscription plans, order IDs, payment status, purchase history, expiry dates, renewal records, and refund-related information for billing and support purposes.
6. Data Sharing
STEYNSFX does not sell, rent, or trade personal information. Limited information may be shared only where necessary for payment processing, licensing, fraud prevention, legal compliance, or service operation.
7. Service Providers
Trusted third-party services may be used for hosting, databases, payments, email delivery, analytics, and technical infrastructure required to operate STEYNSFX.
8. Security & Fraud Prevention
We may monitor account activity, IP addresses, license usage, and login behavior to detect suspicious activity, abuse, unauthorized access, account sharing, reverse engineering attempts, or fraudulent behavior.
9. Email Communications
STEYNSFX may send service-related emails including OTP verification, password resets, payment confirmations, subscription updates, account notifications, software updates, and support responses.
10. Data Security
We use commercially reasonable measures to protect user information. However, no platform, software, internet transmission, or database can guarantee complete security.
11. Data Retention
Information may be retained for account management, fraud prevention, support, legal obligations, dispute resolution, and operational purposes even after subscription cancellation where necessary.
12. User Responsibility
Users are responsible for protecting login credentials, ensuring account accuracy, and maintaining device security. STEYNSFX is not responsible for unauthorized access caused by user negligence.
13. Children's Privacy
STEYNSFX services are intended only for users legally capable of entering into paid subscription agreements.
14. Legal Disclosure
Information may be disclosed when required by law, court order, regulatory request, fraud investigation, or to protect the safety, rights, and property of STEYNSFX and its users.
15. Policy Updates
STEYNSFX reserves the right to modify this Privacy Policy at any time. Continued use of services constitutes acceptance of updated policies.
16. Contact
For privacy-related concerns or support, contact STEYNSFX through the official support channel available on our website.
Last updated: May 22, 2026